Digital Banking

If you receive a message claiming to be from Linkt toll services requesting payment for an overdue bill or to fix an issue with your account, do not click on any links and delete the text. The message directs a user to click on a link, at which point they are taken to a fake login page to capture Optus account details. The scammers sending these messages are employing a tactic that makes them appear in the same message thread as legitimate CommBank messages, as per the image. Always check the best method to contact us by visiting commbank.com.au/support/contact-us.html and only access NetBank from a trusted location, never via a link in a message. We are aware of postal delivery service scams targeting customers through text messages. We are aware of SMS messages currently in circulation that attempt to convince customers to click on a link to review “unusual activity”.

With support from Westpac group’s enterprise security risk management system, BT Panorama offers robust protection against cyber and financial crime threats for your business and clients. Our experience with compliance, security and technology have helped us build BT Panorama, a platform that is a leader in the financial advice market. Consider the Product Disclosure Statement and Target Market Determination before making a purchase decision. The compound frequency, the number of compounding periods and the interest rate will determine the amount of interest earned.

Consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD) before making a purchase decision. Consider whether this general financial advice is right for your personal circumstances. If you are unsure about any terms used in the comparison table please refer to the glossary.

CommBank will never ask you to confirm your identity or account details by clicking a link in an email. These messages will try to get you to engage — whether it’s by replying, clicking a link, or showing interest in the offer. By reporting suspicious messages, you help protect CommBank customers and the wider Australian community.

Responsible Gambling Resources

CommBank customers are being targeted with a phishing email with the subject line “Your CommBank is temporarily betting sites locked”. A CommBank-themed SMS phish campaign is currently targeting customers. You can validate the authenticity of any investment product offered by CommBank by contacting us directly through our official phone numbers, a full list of which is provided on our Contact Us page. This fraudulent email informs recipients that a statement has been issued, prompting them to click a malicious link and enter their credentials to view.

December 2022 – CBA branded investment scam

Our comparison table also displays the best term rates for different term periods for each provider. Term deposit rates also vary depending on how much you wish to invest and for how long. The SMS alerts the customer that there has been a new payee created or payment processed in NetBank, prompting users to click on the link in the SMS to cancel the payee or payment. The SMS alerts the customer that a new payee was created, prompting users to click on a malicious link in the SMS to cancel the payee.

• Message recipients are prompted to click on a malicious link in the SMS to restore account access.
• The legality of online gambling in Australia varies depending on the type of activity.
• Do not respond to or click on links in unexpected messages claiming to be from CommSec.

Once you complete a task, scammers may ask for your personal information to “process” your earnings. These scams may start with small tasks but can quickly escalate. Sometimes, the money you are asked to move is stolen, and by doing so, you might be helping criminals. Beware of scammers targeting people through messaging platforms such as WhatsApp and Telegram. If you encounter a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject.

The messages direct recipients to click a link regarding suspicious activities that have been detected on their account. We are aware of a number of SMS messages currently circulating that attempt to deceive customers into clicking on a link and providing credentials, such as NetBank IDs, passwords, PINs and token codes. Scammers will do anything to prevent a customer from contacting the legitimate financial institution or receiving a login to access their Term Deposit online. The premise of the messages is that the account has been locked pending verification of the requested details. There are a range of fraudulent messages currently in circulation that attempt to mislead customers into clicking on a link. The message claims that a booking will be cancelled if customers do not input credit card details through a provided link.

We have observed that the scammers have recently circulated a fake letter to customers asking for a ‘fee’ to be paid before a large sum of funds can be credited into the customer’s account. If you click on the link you will be requested to input your banking information which will then be used to access your genuine account. The email requests customers to click on a link to ‘renew’ their access or ‘re-register’ the device. A number of CommBank-themed phishing SMS messages are currently targeting customers. These fraudulent communications inform recipients that their account access is compromised or will be locked if they fail to verify details. They will supply the potential investor with good quality documents containing details of the proposed investment, which will usually provide a greater return than an equivalent legitimate product in the market.

The text of the scam specifically encourages the recipient to click on the link by claiming that the recipient has been the victim of a data breach. We are aware of a number of SMS phishing scams reporting to be from ‘CommBank’. We will never ask you to log on or provide sensitive information via a link in an email or SMS. Beware of SMS phishing scams reporting to be from ‘CommBank’. Always be suspicious of any message that asks you for sensitive information via email or text.

In return, you earn a fixed rate of interest on your invested money. It’s important to be aware, though, that you may be offered a different interest rate on the new term, which could be lower. This means the investment return over time is harder to predict. The interest rates on savings accounts are generally variable as well, which means they could change at any time based on economic conditions. This is because not all providers follow the rule that longer term periods mean higher interest rates.

Potential investors who leave their personal details on the site are liable to receive a call from the scammers. A number of CommBank-themed phishing messages are currently in circulation that specifically target our CommBiz service. These fraudulent communications urge recipients to click on a link by informing them of unusual or unexpected activity on their accounts, such as unexpected logins, registered devices, Netcodes, and payments. You can also review our investment scams information to learn more about recognising these scams.